1. Documentation

Create and manage knowledge base articles with powerful out-of-the-box documentation features.

2. Versions

Maintain multiple versions of articles; get complete protection from accidental changes to content.

3. Localization

Localize your knowledge base in multiple languages and have custom homepages for each language.

4. Difference Viewer

Get a bird’s eye view of the differences between two article versions in Markdown and Rendered format.

5. Preview

Get a sneak peek at the article appearance (on the portal) before publishing the article.

6. Advanced Search

With the fast, robust search capability, get a list of suggested articles as you type the search text.

7. Discussion Platform

Collaborate with authors in your team to write or review published and draft articles.

8. Article Lifecycle

Visual cues to let users know if the article has been published, needs review, or is in the draft state.

9. Article Settings

Define the article SEO settings with page title, description, slug, tags, and custom feature image.

10.Bulk Operations

Perform actions such as publish, hide, show, delete, move multiple articles and much more in few clicks.

11.Tag Manager

Ability to add, modify and delete tags at scale. Utilise tags to perform bulk operations.

12.Workflow

Design and manage your documentation workflow process. Roles and due dates can be assigned at each step.

13.Import from Word

Import word document and split its content into single or multiple articles based on your requirements.

14.Article Templates

Create and apply article templates for consistent structure, styles, format and design.

15.Export to PDF

Export knowledge base contents as PDF format with customizable design and layout.

16.Category Manager

Maintain your documentation effectively in a clean streamlined hierarchy-based structure.

17.Create Category or Sub-Category

Group your articles like a folder structure. Organize your content in up to 6 levels of categories.

18.Reorder articles within categories

Move sub-categories as categories and articles into categories/sub-categories using simple drag drop.

19.Hide Category

Conveniently hide a category when you do not want the contents of specific topic to be read by users.

20.Category Level User Access

Category level user access helps you to allow view/edit options for specific users and hide it from others.