GoTo Connect

27

Description


Support, manage, and connect your customers and teams across every device.

1.Modernize your desk phone Compatible with over 180 desk phone models, GoTo Connect provides a familiar way to make and receive calls with all the benefits of a cloud-based phone system – higher quality audio, free local and long-distance calling and simpler-to-manage features.

2.Answer from your laptop You can call, chat and text with ease using the GoTo Connect web and desktop applications. These unified communications solutions offer flexibility and convenience for your modern workforce, wherever they choose to work.

3.Stay connected on the go Never miss another call with GoTo Connect on your mobile device. Our iOS and Android apps offer HD audio, texting and more – without draining your battery. No matter your preference, GoTo Connect gives you the tools to stay connected.

4.Launch meetings instantly We’ve built video meetings directly into the GoTo Connect web and desktop applications, which means you can jump from a chat or call directly into an ad hoc meeting. No switching apps. No wasting time. Just click to meet and you’re ready to go.

5.Schedule your next meeting GoTo Connect gives you everything you need to organize meetings. Set up new meetings for a later date or create a recurring series for those weekly check-ins. You can easily search your contacts in GoTo Connect and add co-organizers to any meeting you schedule.

6.Skip the download Joining a meeting is seamless in the GoTo Connect web app. You can run sessions in your browser, so there’s no download needed for you or participants. Entering the meeting URL immediately sends everyone to a pre-join page where they can simply jump right in.

7.Collaborate in real time meet with up to 250 participants, go face to face with support for 25 webcams and share your live screen for flawless demos, presentations or brainstorms. GoTo Connect’s next-generation screen sharing refreshes in real time, so even videos play back without stuttering.

8.Call flows you can follow Our Dial Plan Editor features a drag-and-drop visual interface for a clear view of your customized call flows. It’s easy to understand and change on the fly, wherever you are.

9.Calls on your schedule Set up call-routing schedules for when your business is open, closed for the evening or off for the holidays. Add custom greetings to inform callers of your hours.

10.Day-to-day analytics Once you’re set up, GoTo Connect reports and dashboards give you unprecedented visibility into how your employees are communicating and collaborating.

11.Frictionless communication at work

*Get immediate customer data with every incoming call along with your communication history.

*Create an intuitive workflow for each member of your organization with features like click-to-call and automated call logging.

*Take advantage of our integrations at no extra cost as part of your GoTo Connect license.

Features


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GoTo Connect

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