1.Live Call monitoring to analyse customer service interactions Listen to live calls in real-time, speak to your agent during the call or jump into an ongoing call between your agent and customer.

2.Connect with your customers around the globe. JustCall is the smoothest and fastest solution to manage your phone support.

3.Barging Jump into the on-going call between your agent and customer and talk to the customer directly.

4.Whispering Speak directly to the agent over the call without letting the customer know.

5.Listening Listen to live agent calls without any interference.

6.Get Phone Numbers Get a new phone number in 70+ countries instantly or port your existing number and contacts.

7.Run SMS and calling campaigns to activate and nurture leads. Drop voicemails with a click. Measure the performance of your campaigns and agents by using our comprehensive analytics dashboard and reporting options.

8.Make & Receive Calls Use our Web, Desktop, or Mobile apps to easily make & receive calls from any of your JustCall phone numbers.

9.Track and Record Calls Native integration with 100+ CRMs & business tools for automated call logging and tracking in one place.