1.Best Call Center Software-Run your business with best-in-class call center software, you can automate calls, increase team efficiency, and improve customer experience.

2.For Increased Efficiency, Amazing Calling Features are Available Utilize a predictive dialer, record voicemails, and do a lot more with sophisticated dialer software.

3.Improves the Customer Experience With Call Center Software Give better customer experience and automate call operations.

*Reach out to customers with advanced features.

*Integrate seamlessly with your existing numbers and systems.

*Get actionable call analytics to help you make better decisions.

4.Dialer-Integrate VoxDesk dialer solutions to screen out answering machines, reduce agent wait time, and boost connections.

5.Call Recording-Manage all your call recordings at one place. Record outgoing phone calls for training and quality, or other purposes. Gain insights about enhancing user experience with derived results.

6.Soundboards-Keep potential customers interested using Soundboards. To keep clients interested, record the messages in many languages and play recorded audio files as needed.

7.Call Logging-Monitor customer calls by analyzing the call duration and waiting times. Examine call recordings or voicemails associated with a particular customer using VoxDesk’s call logging feature.

8.Call Analytics-Track your call flows to enhance call processes, refine menu options, and boost revenue. Analyze each step a consumer takes while interacting with your agent to determine the options that are appealing to them.

9.Call Dispositions-Use call disposition codes to track your team’s call success rate, keep them on the same page, and obtain uniform visibility.

10.Music on Hold-Keep your prospects hooked to the call by playing a personalized choice of music when they are on hold. Keep the customers engaged with informative audio files and music to keep their interest resolute.

11.Call Center Scripts-Provide your agents with all the required information to answer even the most complex inquiries using call center scripting software.

12.Voicemail Drop-Track every voicemail drop from recordings and send an unlimited number of voicemails to numerous clients at any time.

13.List Management-Organize your contacts effortlessly and track all their interactions to improve sales and customer service operations.

14.Voicebot-Help your agents focus on the important client conversations while VoxDesk voice bots handle repetitive tasks and queries.

15.Call Campaign-Increase your sales and customer service with an effective call campaign with supportive settings such as scripts, caller ID, and dispositions