1. Extensions
Import or create custom extensions for your agents and make searching and transferring customers efficient and easy.
2. Voicemail
Maintain a personalized customer experience outside of business hours or when your team is busy with other calls.
3. Way Calling
Listen in on calls or invite experienced colleagues to help with complex issues while putting customers on hold.
4. Call Transfers
Transfer calls to internal or external contacts in a click, with the option to explain the case to your colleague first.
5. Campaigns
Create custom campaigns to help agents structure their calls with notes, call scripts, and questionnaires.
6. Smart Dialer
Create custom single-click call queues with numbers from any website or CRM, and lower call times by up to 50%.
7. Power Dialer
Reach 3x more customers by removing repetitive tasks and assigning automated call campaigns to agents.
8. Voicemail Drop
Save your sales agents’ time by allowing them to leave prospects pre-recorded voicemail messages easily.