1. Better customer experiences
Give agents deep contextual information about each inbound caller in real time. We power informed, proactive and personalized service.
2. Improve agent performance
Unlock the full productivity of every agent by automating time-draining tasks. Use workflow automation, seamless data entry, voice transcription and more to get your contact center humming.
3. Connect CRM and communications systems
Tenfold integrates more platforms than any other cloud communications integrator. Streamline data access and agent workflow to get the most out of your CRM investment.
4. Improve sales
Increase call volume and workflow automation while providing a full contextual view of each customer. Step up your coaching game with actionable in-app insights and analytics.
5. Free your data from individual silos
Every team member can access the same information in real time. Tenfold improves data collection to enhance the value and integrity of your customer data.