1. Capture feedback from your customers
Deliver short surveys using emails and in-app notifications at key moments throughout the customer journey
2. Curate the good stuff before hitting publish
Find the best insights and stories to push to your research library and tools your go-to-market team already uses every day
3. Automate content for different channels
Use Canva-like design editor to create on-brand content that can be shared and refactored for custom microsites, slides, and social channels
4. Make it easier on you and your customers
Capture customer feedback in a scalable way without throwing more people at work that can be automated
5. Send happy customers to leave new reviews
Repurpose customer survey feedback into reviews on sites like G2 and TrustRadius, stretching content further
6. Turn new fans into customer advocates
Identify new customers for bigger advocacy requests like reference calls, referrals, and speaking at events