1. Know each customer better than you’ve ever know them
Combine customer data across stores, e-commerce, loyalty & feedback systems. Use our AI built for retail to know if each customer is a discount seeker, their favorite product category, when they’re likely to shop next & what product they’re likely to buy next.
2. Run more relevant Festive, sale, product launch & cross-sell campaigns
Use Xeno’s pre-built AI campaigns to create more relevant campaigns with 10x the ease across SMS, email, Whatsapp, Facebook & Instagram. Identify the right audience for any campaign in just 3 clicks and improve campaign conversions by 10% to 50%.
3. Increase e-com conversions using welcome journey, abandoned cart
Convert your website visitors into customers by sending them a welcome email & running welcome Instagram ads to introduce your brand’s story. Reduce cart abandoners by running a multi channel abandoned cart journey.
4. Make your loyalty program engagement first, points second
Customers have moved beyond points. Now you can move ahead too. With the loyalty rules engine reward customers with special benefits and experiences they actually want. Run multi channel engagement journeys designed to delight & convert customers.
5. Make decisions across the organisation driven by customer intelligence
Get the Insights you need to drive real change with the right report at the right time to make informed decisions that drive growth. With right reporting and analytics, make marketing and business decisions with confidence.
6. Powerful solutions for your business needs
The beauty and wellness industry is inherently personal because no two faces are same, and you can no longer cater to the mass market with the same kind of communication.