1. Technical documentation

Technical documentation is vital to explain how your product or service works or is used, and typically comprised of written text and diagrams or illustrations – often formatted as a technical guide, product manual, knowledge base or user guide.

2. Standard operating procedures (SOPs)

Standard operating procedures (SOPs) are high-value documents that help people run your business effectively. They need to be updated regularly to reflect changes in processes or regulations.

3. Research reports

Research reports are vital for select industry sectors such as pharmaceuticals, financial services or consulting. Content accuracy and compliance must be guaranteed, but content is often complex due to multiple data sources and the review-and-approval process.

4. Regulations and standards

Regulations and standards are essential content that businesses and industries rely on to ensure compliance. They are often complex or very long-from, require regular updates, and must be accurate which takes significant time and resources.

5. Product data sheets

Product data sheets provide users with key information like features and benefits, specifications, and more which must be accurate and consistent. With large numbers of products, data sheet content becomes complex and time-consuming.

6. Guidelines documentation

Guidelines content typically provides guidance to individuals or companies on how to behave or perform. Such guidelines or manuals require ongoing management to keep up-to-date, and require personalization for different audiences or locations.