Transformation Journey Mapping

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Description


Create your touchpoint inventory and leverage it in effective visual journey planning.

1.Touchpoint Inventory

Collect all of your touchpoints in one place. Clone, map and re-use them again and again.

2.Add Detail

Add rich detail to each re-usable touchpoint and solicit input and feedback from any team members.

3.Journey Mapping

Turn your touchpoints into connected visual contexts, such as customer journey maps and use these visualizations to understand what needs to be done.

4.Build Knowledge

Use your touchpoints, maps and templates to collect key contextual knowledge in one central place.

 

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Transformation Journey Mapping

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