Create your touchpoint inventory and leverage it in effective visual journey planning.
1.Touchpoint Inventory
Collect all of your touchpoints in one place. Clone, map and re-use them again and again.
2.Add Detail
Add rich detail to each re-usable touchpoint and solicit input and feedback from any team members.
3.Journey Mapping
Turn your touchpoints into connected visual contexts, such as customer journey maps and use these visualizations to understand what needs to be done.
4.Build Knowledge
Use your touchpoints, maps and templates to collect key contextual knowledge in one central place.