1.Customer Portal

Empower your customers to gain ownership over their experience with a secure customer portal. Your portal keeps ticket conversations going between customers and reps, so issues are resolved faster.

2.Knowledge Base

Help customers help themselves, and reduce your number of support requests. Convert frequently asked questions into a searchable library of help articles, videos, and documentation.

3.Omni-Channel Messaging

Provide a superior customer experience regardless of the channel. Meet your customers wherever they are by accessing multiple channels in the inbox and seamlessly switching between them.

4.Inbound Calling [BETA]

Receive inbound calls from your customers and track them in HubSpot. Reach resolution with speed and authenticity with all the information you need in one place.

5.Live Chat

Help customers on your website in real time. Automatically route users to the right people on your services team, and build better relationships through contextual conversations.

6.VoIP Calling

Call your customers directly from the HubSpot platform with HubSpot’s VoIP software. Get crystal-clear call quality and take advantage of features like call logging and analytics.