Listen360’s customer engagement software improves every interaction with your customers.
1.Get Instant, Actionable Customer Feedback
Listen360 provides you with the insights you need to make smarter business decisions, determine which aspects of your customer experience to improve and which will have the biggest impact on your business.
2.Respond Quickly to Delight Customers and Win Loyalty
With real-time detractor alerts and nightly email summaries, Listen360 helps you listen closely, respond quickly, and cultivate the kind of loyalty that results in personal recommendations from your happy customers.
3.Achieve Lasting Growth and Profitability
Rather than trying to assess loyalty after a single transaction, Listen360 measures customer sentiment over time to ensure that you are consistently delivering a customer experience that secures loyalty – alongside profit – for the long haul.