1.Informed and Tailored recommendations
See what page and product the customer is currently viewing to offer personalized suggestions and advice.
2.Personal Product Expert
After the conversation the product expert is assigned to the customer, ensuring all future communications are more personal.
3.Privacy for Shoppers
Customers can mute themselves and turn their camera on/off before making the call.
4.Convenient and Secure for your team
Everything you need to ensure your team's is focused only on what they do best - building relationships with customers.
5.Smart Routing
Route calls based on your team's availability, time zone, expertise, and in-store product availability to make sure a customer gets the best match.
6.Customer location detection
Know exactly where your customer is calling from in order to quickly navigate them to the nearest store or arrange a delivery
7.Spam filter
Block unwanted and offensive users and save your team's time.
8.Supercharging sales
Enhance your video call experience to ensure better conversion
9.Request contact details
Ask for the customer's details with a built-in lead gen form at your fingertips. A near-to 100% conversion guaranteed.
10.Call scheduling
Offer shoppers to get a call-back or schedule a call whenever your staff is unavailable.
11.Virtual Clienteling
Keep them coming back and build brand loyalty with text and email clienteling, built-in to Supersales.
12.Product consultations, made easy
Anyone can start using Supersales without training, instructions or complicated set-up
13.Like FaceTime for Shopping
Familiar and straightforward UI that makes it easy for any customer to make calls.
14.Instant Video Calls without downloads
Shoppers can video call directly from the product page while browsing your site without having to download anything.
15.All platforms and browsers
All major browsers supported for both mobile and desktop. iOS and Android apps for your teams.
16.Real-time performance tracking
Get insights you can use across the business with Supersales analytics tools.
17.Calls recording
Evaluate and access all your video calls to improve team's performance.
18.Analytics & Monitoring
Track overall team's and individual performance, gain insights and finetune your sales process.
19.Call rating
Customer feedback is collected after each call making it easy to track your staff performance.