1. Incident Management software

Register and process all requests and complaints to your IT helpdesk and assign tickets to agents with ease.

2. Self-service portal

Save time helping customers: let end users submit and track tickets, and find answers to common questions 24/7.

3. Knowledge base

Share solutions with fellow agents and increase self-service by publishing FAQs and standard solutions.

4. Kanban board

Easily share, prioritize and assign tickets within your IT team the agile way.

5. Plan board

Stay on top of your IT team’s availability and workload.

6. API and Integrations

Connect TOPdesk with your favorite tools thanks to our 90+ integrations, or create your own with the TOPdesk API.

7. Contract and Service level management

Register agreements to safeguard the quality of your service delivery.

8. IT Asset Management software

See which company assets you have in the graphical overview, from access passes to company cars.

9. Mobile

The TOPdesk app allows you to complete tasks while working on the go.