1.Keep the conversation going and stay top-of-mind with your customers. Two-way communication combined with smart data management lets you be ready when they decide it’s time to buy.

• Easily manage your customer support activities in one place
• Auto-reply, tag and assign conversations across your team
• Have a 360° view of …each customer’s purchase and interaction history

2.Use the potential of marketing automation for e-commerce to maximize sales opportunities. Apply effective messaging to everything – from recovering abandoned carts to increasing newsletter subscriptions.

• Use 20+ ready-made e-commerce automations
• Create automated product recommendations on & off-site
• Let fully-automated loyalty and referral programs drive growth