1.Performance DomicoCloud is hosted by Amazon Web Services (AWS) and is 100% cloud-based. The application is fully deployed with all its parts running in your browser. No downloads, installations, or updates required. Our cloud-hosted software runs on a secure network of data centers that are regularly updated with strict backup protocols.domicocloud is reliable
2.Reliability DomicoCloud’s infrastructure and data are housed separately off-site. In the event of a power or internet outage at your facility, DomicoCloud will continue to run. Statements will go out, credit cards will be charged, and online payments/reservations will still process. Your data is also routinely backed up.
3.Speed Cloud-based software is built to provide on-demand, almost instant results. DomicoCloud runs in your browser, keeping it free from interference by other applications and hardware limitations.
4.Scalability Whether building upward or outward with DomicoCloud, your software performance remains optimized. Cloud computing gives us the ability to help self storage operators grow without compromising the speed or flexibility of their setup.
5.Secure DomicoCloud protects your data. Your data resides on our cloud hosted servers, where regular backups and snapshots are taken. Data is replicated to different physical locations for disaster recovery purposes. More importantly, data is encrypted both in-transit and at rest. Plus, we don’t share or sell your data ever.
6.Access it from anywhere DomicoCloud can be used on almost any device including iOS and Android. Upon login, Touch Interface is enabled, allowing users to navigate the software just like they would on their PC, laptop, or tablet.
7.Immediate results Login to DomicoCloud and get to where you need right away. Unlike an application, the program does not need to be downloaded to be used. This eliminates updates and compatibility issues.
8.Compatibility In addition to DomicoCloud being compatible with almost any mobile device, its technology gives it the edge needed to integrate modern functions. For example, it’s website URL easily integrates with SMS, QR codes, and NFC.
9.Digital Lease The Digital Lease Agreement makes move-ins quicker and less complicated. We’ll help you upload your lease agreement to DomicoCloud and configure it to email directly to your tenant. The tenant can then open the PDF on their mobile device, sign, and send it back. The digital document will be automatically attached to the tenant’s account for quick reference in the future.
10.Text & Email Directly from DomicoCloud Communicate with tenants directly from DomicoCloud by text and email. Our program is built to seamlessly send customers messages, notices, and statements from the software. Staying in touch with tenants from DomicoCloud allows self storage facilities to keep their correspondence in one place for complete record keeping.
11.Log Correspondence Each tenant screen includes “Correspondence” and “Log” tabs. All communication between the facility and the tenant is stored under “Correspondence,” complete with timestamps and attachments. The “Log” tab displays all customer- and user-oriented changes made to the account, a great resource for auditing and troubleshooting.
12.Automated Actions This function meets an important goal of ours: to streamline your workflow without direct interaction. DomicoCloud’s built-in Automated Actions feature allows users to connect triggers with actions.
13.Integrated Payment Solution DomicoPay offers Domico Software users a complete payment processing solution with its very own integrated platform. DomicoPay offers PCI compliant processing, quick on-boarding and transparent fees.
14.Consolidated Reconciliation Settle payments and reconcile transactions easily at your self storage facility with the DomicoPay integration. DomicoPay offers consolidated reports, detailed transactions, and single-site or batched exporting for quick insight on sales.
15.Same Tech Support DomicoPay customers receive support on hardware and payment processing from the same friendly and professional group of technicians as they do for software. Enjoy streamlined support, work with the techs you know best, with a guaranteed 2-hour call back window.
16.Tenant Insurance Self-storage facilities offer their tenants insurance to protect personal belonging against theft and damage. Equally important, providing tenant insurance protects facility owners and staff.
17.Website Providers Having an online presence for any business becomes more important each day with the rise in website accessibility. We’ve partnered up with professionals who build websites for self storage facilities, as well as those who offer solutions for advertising and SEO.
18.Call Centers A missed call means a missed opportunity to rent a unit or take a payment. Call centers have become an integral part of the sales initiative in self storage. Call centers in this industry typically operate with a team of customer service professionals who respond to calls, emails, and even texts on behalf of sites or in addition to.
19.Security Gate Systems Self storage facilities rely on security gate systems for access control and surveillance. By connecting security systems to DomicoCloud, the gate is constantly updated with which tenants are allowed access, and which aren’t. Different security systems offer different technology, but have one important goal; to keep facility staff and tenants safe.
20.Storage Listing Services A complete directly of participating self storage facilities for finding types of storage, storage by location, storage by size, and storage by price. These listing services offer owners exposure and specialized services in a way that they otherwise wouldn’t get being on more general listings like Yelp.
21.Kiosks Kiosks in general can provide reliable and around the clock service when staff are not available to help customers. Kiosks become a key ingredient in un-manned self storage facilities as they integrate to do everything from renting a unit and making a payment. Kiosks offer an added convenience for self storage facilities.
22.Accounting We work with well-known accounting systems so your records stay tied. Functions in DomicoCloud allow users to easily export needed data from the management software side, and imported into the accounting side.