1.Global Payments With nearly two decades of payments experience and excellent fraud detection as well as charge-back prevention algorithms we have earned one of the highest trust scores in the industry with payment processors. This makes any payment—regardless of size, industry or geography—seamless.
2.Retention Marketing In addition to renewal automation, our team helps you set up automated customer email cadences to engage your customers at the optimal times to improve retention and up- or cross-sells. These campaigns are informed by AI and machine learning which allows your campaigns and processes to continuously improve.
3.Subscription Management All you need for your subscription management; a sophisticated product catalogue, bundled subscriptions and full end-to-end automation. Coupled to our robust payments solution and automated administrative workflows we enable any B2B or B2C company to automate low-complexity renewals, complete transactions, and keep all systems of record up to date.
4.Back-office & Finance Automation Financial administration, updating systems of record, global regulations related to taxation, data privacy and security get more complicated as you expand internationally. Additionally, fines for noncompliance can hit your business where it hurts. With dedicated systems and resources coupled to decades of experience in mitigating risks and maintaining global compliance, we manage it all so you don’t have to.
5.Data Platform The Cleverbridge customer success platform helps eCommerce and SaaS platforms orchestrate and automate payments and subscriptions to maximize customer lifetime value.
6.Best-in-class payment acceptance rates Cleverbridge Commerce Platform comes with an easy-to-use fully integrated payment solution including more than 55 payment options and 59 different currencies. Backed by strict PCI DSS compliance, 3D Secure authentication protocol, and PSD2 Strong Customer Authentication (PSD2), you get secure payment processing, fraud protection, and compliance with your eCommerce platform.
7.Move fast with API-based integrations Achieve rapid time to market with robust subscription APIs available with comprehensive documentation for your development team. We’ll take your go-to-market strategy, map out our integrations path to you & answer all your questions about how we work.
8.Effortlessly Improve Customer Retention The Cleverbridge CLV Growth Engineempowers customer success teams to better support and maximize the value of their customers with no additional headcount. We do so by orchestrating user engagement, renewals, and upsells from initial outreach through to payment collection, fulfillment, compliance and taxation coupled to automated administrative updates powered by robust AI, allowing us to extend our automation to your back office. This allows us to minimize administrative tasks for your teams, while reducing churn and driving cost efficiencies.
9.Our Technology. Your Success. Our digital sales solutions cater to both B2B and B2C and offer a complete eCommerce solution that allows you to handle transactions and automate simple renewals without human intervention. Additionally, they facilitate the automation of repetitive administrative tasks, retention marketing, global compliance and taxation, and partner management.
10.Best-in-Class Customer Support Our team answers the phone faster than Usain Bolt's 200m world record time. And it’s not event close. Usain Bolt's record is 19.19 seconds, while Cleverbridge consistently answers phones in under 14 seconds. We operate as a genuine extension of your organization, offering 24/7 worldwide phone and email support in seven languages.