Comprehensive features and capabilities to meet your ITSM software needs
1. Auto-Clear Tickets
Auto-Clearing tickets based on specific parameters allows the appropriate response code to be returned to the One Call Center without manual intervention.
2. GIS Integration
Using Google Maps, BOSS811 integrates with GIS Mapping Software and ESRI products such as ArcGIS, and supports Keyhole Markup Languages (KML/KMZ).
3. Driving Directions
Driving directions allows the user to create the most efficient route to locate the tickets.
4. Dashboard & Reports
BOSS811 provides real-time access to data and analytics to stay compliant, avoid penalties and improve accountability and efficiency.
5. Advanced Screening
BOSS811 has a powerful routing engine for implementing workflows and enables you to preprocess tickets as they are received.
6. Notifications
BOSS811 allows you to create and automate notifications based on the specified rules.
7. Manifest Generation
Manifest Generation allows you to create a sketch of the onsite markings which can be sent to the excavator and stored with the ticket.
8. Map-based Workflows
BOSS811 provides added flexibility and ease of use by providing award-winning, innovative Map-based workflows for operators.