1. Processes that are heavily manual or partly automated (sometimes being managed by self-build systems), often with low user adoption.

2. Large external consultancy firms are not in place to support change, so change has to be managed by in-house resource and along-side BAU, and there is a need for guidance and clarity on industry best-practice.

3. A range in the number of dedicated Procurement resources, from zero to many, which impacts the type of solution required.

4. Budgets that are limited and the need for robust business cases, often requiring upward management to get stakeholder buy-in.

5. ERP covering some parts of Source-to-Pay.