1. Real-time communication

Engage customers on their favorite communication channels with 7*24 service.

2. Better Service

Human agents are inevitably emotionally affected by others, sometimes even feel stressful or distress. However, chatbots can be rather emotionally stable.

3. Keep your agents happy

AI assistants qualify and route customers to an agent with all the information needed. This will help you resolve an issue in 1 minute instead of 10.

4. Take personalization to another level

With labeling function, chatbots know your customers in conversations. It will make personalized recommendations based on their preferences.