1. AR Annotation Tools
Add annotations to live shared video stream allowing users to quickly follow remote expert instructions.
2. Live Camera Streaming
Remote expert can receive video stream from field technician and provide remote operational guidance using annotations.
3. AR Glasses Support
Technicians can work hands-free and receive remote trainings with AR glasses, streaming live video to the expert.
4. Web Portal
Agents can establish a connection by simply login into the web portal and entering meeting id to join a session.
5. Mobile to Mobile Sessions
The expert can connect to the end user with just a smartphone for quick and timely remote assistance, anytime and from anywhere.
6. Integration
Integrate AR Genie into your existing CRM and business applications and resolve customer issues using remote visual support.