1. IVR System
Multi-level menus
2. Call Forwarding
Forward incoming calls
3. Call Flow Automation
Build custom call flows
4. Virtual Phone Numbers
Receive calls on any phone
5. Business Voicemails
Let callers drop voicemails
6. Text to Speech
Convert text into phonetic voice
7. Call Analytics
Visualize real time reports
8. Dial by Name
Find agent by their name
9. Click2Call – Web Widget
Connect agents in a single click
10.Call Conferencing
Simplified collaboration through calls
11.Outbound Dialing
Improve operational efficiency
12.Voicemail Transcription
Convert audio into text