1. Ecosystem & Workflow

Seamlessly technical ecosystem and workflow integrations for frictionless operation.

2. Third Party Systems

ERP, CRM, Call Control, Field and Maintenance Management System frictionless integration.

3. No-App Interactions

No-app interaction options for self-help or fast help session initiation.

4. Tagged Recordings

Tagged recordings for learning and product improvements.

5. Custom Fields

Integrated custom fields for easy root cause analysis, outcome scoring and data validation.